Our Company

about us

For well over two decades, Tech Lighting has been the premier lighting brand of choice for architects, lighting designers, interior designers and design-savvy homeowners who seek the best in premier lighting, whether for new construction, remodeling or redecorating projects, because of our brand's consistent commitment to delivering refined design combined with uncompromising quality and unparalleled service.

Originally known as the industry leader in low-voltage rail systems and contemporary decorative lighting, the Tech Lighting brand has successfully expanded well beyond our roots, and today the Tech Lighting portfolio offers an expansive selection of lighting solutions, for both residential and commercial applications, across a wide variety of product categories (i.e. low-voltage and line-voltage pendants, wall sconces, ceiling fixtures, flush mounts, linear suspension fixtures, bath bars, specification-grade recessed lighting, LED undercabinet lighting and LED general illumination systems) as well as lamping options (i.e. LED, Halogen, Fluorescent, etc.) -- all featuring sophisticated design.

As the lighting industry goes through a complete transformation made imperative by energy efficiency concerns and made possible by technological advances, we at Tech Lighting truly embrace the change and strive to be an innovation leader in every facet of our business.


contact us


ELEMENT Lighting
7400 Linder Ave
Skokie, IL 60077
P: 800.522.5315
P: 847.410.4400
F: 847.410.4500

ENHANCED Solutions Group
P: 847.410.4400
E: ESG@visualcomfortgroup.com

Technical Support
P: 847.410.4400
E: techsupport@generation-brands.com

Customer Service
P: 847.410.4400
E: techcs@generation-brands.com

International Sales (Excluding Canada)
P: 847.410.4602
E: quotes@generation-brands.com

Currently seeking International
Sales Representatives/Agents.
Please inquire about open markets.


Quotations Department
P: 847.410.4602
F: 847.410.4720
E: quotes@generation-brands.com

warranty

Lighting Fixture Warranty
Tech Lighting lighting fixtures, components, and electronic products, when properly installed and under normal conditions of use, are warranted to be free from defects in materials and workmanship for one year from date of sale. Products with dedicated LEDs are warranted for five years. Products with Tech Lighting LED bi-pin modules have a five-year warranty on the LED bi-pin module and one year from the date of sale on the remaining fixture parts. ENERGY STAR® qualified products are warranted for three years.

Outdoor Lighting Fixture Warranty
Lighting fixtures installed outdoors are subject to change due to prolonged exposure to sunlight, pollutants and other environmental conditions. Metal finishes on outdoor fixtures will mature naturally over time, and change in appearance, creating a living finish. Painted finishes on outdoor fixtures may naturally fade over time, depending on the fixture’s exposure to the outdoor elements. Therefore, any claim for fading, discoloration or “patina” of a finish on an outdoor fixture is not applicable after expiration of the fixture’s warranty.

Tech Lighting at their sole option will repair or replace, F.O.B. Factory, freight prepaid, any lighting product defective in materials or workmanship. Such replacement is the exclusive remedy against Tech Lighting should any of the products delivered prove defective. To replace a product that has a warranted defect, the original purchaser must follow Tech Lighting’s Return Policy and shall return any defective parts or products to the authorized dealer from which the product was purchased, along with proof of purchase and a description of the claimed product defect.


Any modification to a lighting product not made at the factory will void the products’ safety listing (such as UL, ETL, etc. or other recognized laboratory) as well as the lighting warranty policy. Flood damage voids any and all warranty of lighting products. This warranty only applies when all components, including power supplies, have been provided by Tech Lighting. Substituting another manufacturer’s product will render the warranty completely void. Upon confirmation of a defect or failure, at our discretion we will repair or replace the item or will refund your purchase price if repair or replacement is not possible or practical. Our warranty covers only the product itself; we will assume no liability for labor costs, installation costs, or other losses. Your warranty rights will be honored only when the product has been installed and used properly. Tech Lighting will not repair or replace products damaged by improper use or faulty installation.


FOR BREACH OF ANY WRITTEN EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, THE CONSUMER IS LIMITED EXCLUSIVELY TO THE REMEDIES PROVIDED IN THIS WARRANTY. IN NO EVENT SHALL TECH LIGHTING BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

RETURN POLICY
Returned goods require an RGA (Returned Goods Authorization) number are subject to a restocking charge of 20%-100%. Please fax a request to your customer service representative, 847.410.4749 or email returns@techlighting.com, for a number and be sure it is clearly marked on the outside of the carton. Product must be returned in salable condition within sixty days of RGA issuance for credit to be issued. The specific nature of the problem must be identified for any item returned as defective. Custom products and outdated or modified versions of catalogued items cannot be returned.

BREAKAGE POLICY
Please open and inspect all packages. Breakage must be claimed within 10 business days upon receipt for no charge replacement.
International Association of Lighting Designers ISO - International Organization for Standards Energy Star Rated